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售后服务

Post-sales Services

For original owners who purchased Covenant Acoustic Guitar Products from our authorized resellers in China Mainland and Hong Kong, we provide enlisted services:

· 7-Days return/exchange service:
In 7 days since your purchase, you can go to your dealer, return or exchange the product free of charge. The product to be returned/exchanged should be re-sellable.

· 90-Days return/exchange service:
In 90 days since your purchase, if quality issue happens to the product, you can go to your dealer and exchange for the same model for free.

· 1-Year free repair service:
In 1 year (365 days) since your purchase, if quality issue happens to the product, you can go to your dealer and repair the product for free.

· Lifetime paid repair service:
For products out of former dates, we provide repair services, the fee will be charged.
For global owners, as Covenant does not have authorized resellers besides China Mainland and Hong Kong right now, please contact service@covenantguitar.com.

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